Join the hundreds of Jackson residents who enjoy public transportation by using JATRAN services. Save time and money while helping to improve the quality of life in our communities by reducing traffic congestion and pollution.
Whether your destination is home, work, or play, JATRAN is right for you!
JATRAN operates 10 Fixed Routes, Monday thru Friday from 5:00 a.m. till 7:45 p.m. and on Saturdays from 5:00 a.m. till 7:00 p.m.
HandiLift Forms:
If you are interested in applying for HandiLift Service, you are required to complete an Eligibility Certification Form and a Medical Verification of Disability Form.Also the Applicant Guideline provides instructions on how to complete and where to submit the forms.These forms and applicant guidelines are accessible by clicking on the links above for a printable copy.Please contact the HandiLift Coordinator if you have any questions about completing the forms or obtaining a copy at 601-948-5438.
JATRAN has adopted the following appeal procedures as the mechanism for resolving complaints relative to Handilift service, policies, and procedures.
HANDILIFT SERVICE
HandiLift Service provides safe and efficient transportation to persons with disabilities who are ADA paratransit eligible. Service is provided within the city limits of Jackson, extending to a ¾ mile radius around JATRAN’s Fixed Routes.
Hours of Operations – 5 a.m. until 7 p.m.
Reservation – 5 a.m. until 7 p.m.
Contact: - Dieann Dunbar, HandiLift Coordinator at 601-948-3776
HandiLift Advisory Committee Meetings - All meetings are open to the general public. For additional information, please contact Sam Gleese at 601-960-1863.
Fares
One-way trip $2.00–offered to certified passengers with exception of personal care attendants traveling with certified passengers. Exact fare is required upon pick-up.
20-Ride Coupon Booklet $40.00–offered to certified passengers and constitutes twenty one-way rides. Passes can be obtained from JATRAN Administration Office or HandiLift Operators.
HandiLift Policy stipulates that no qualified person shall solely by reason of his or her disability be excluded from participation in or denied the benefits of JATRAN and otherwise be subjected to discrimination under any program or activity undertaken by JATRAN that receives or benefit from federal financial assistance.
Who’s Eligible?
To receive HandiLift Service, a person must be certified under the Americans with Disabilities Act of 1990 (ADA), which defines paratransit eligibility.
Applicants must request a HandiLift ADA Paratransit Eligibility Certification Application from JATRAN’s HandiLift Department.
Applicants will be notified by JATRAN’s HandiLift Department of his or her certification status. Once eligibility is established, the applicant can utilize the HandiLift Service immediately.
Helpful Tips
Service Animals – Any animal used as a service animal by persons with disabilities are permitted to ride on the bus.
Seat and Lap Belts – On Fixed and HandiLift buses, passengers are not required to use seat or lap belts.
